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E-mail Migrations
How to download e-mails

As you were informed, we migrated to a more secure and reliable hosting platform that guarantees better performance to you  - our customers. Your emails will now be transferred to a more robust and efficient email platform. In the interest of time, it is required to reset your passwords to 12345.  You can change this password after the migration. You will keep the same user ID as today. We plan to have the email migration take place on Friday, June 23rd at 4:00pm. For Customer that access emails from the Web mail (e.g. http://pop.yourdomain.com), it is required to download all emails from your current pop3 server to your email browser in your PC prior to the above mentioned date. This process should take you five to ten minutes, depending on the volume of emails. Detailed instructions on how to download emails are below. Kindly, email us a confirmation that all your emails were successfully downloaded when download has been completed. Feel free to contact us at ana@merchandizer.com or Larry larry@merchandizer.com or call us at the numbers below.

Outlook express is default email programs that comes with any windows.
 

Web Browser E-mail User
Outlook Express
Outlook 2003

If you already use Microsoft outlook or outlook express then click here to find out how to download emails in your local PC and save them.

Web Browser Email Users

  • If you use the web to check your email then please use outlook express or outlook to download emails before Friday the 23rd of June @4pm. If you do not download your email then it might be lost. so we urge you to use outlook for the meantime and then after the migration you can use web mail again.
  • Below you will find instruction how to download e-mails outlook express/outlook 2003

OUTLOOK 2003

  • Open outlook
  • Go to TOOLS
  • Click on EMAIL ACCOUNTS then
  • Click on the choice “ADD A NEW EMAIL ACCOUNT”
  • Hit NEXT
  • Select POP3
  • Hit NEXT

  • Under “USER INFORMATION”, in the YOUR NAME box, enter YOUR NAME
  • In the email address box, enter YOUR EMAIL
  • Under “SERVER INFORMATION”, in the INCOMING MAIL SERVER (POP3) box, enter
  • pop.YOURDOMAIN.com
  • In the OUTGOING MAIL SERVERS (SMTP) box, enter pop.YOURDOMAIN.COM
  • Under “LOG ON INFORMATION”, in the USER NAME box, enter YOUR EMAIL
  • In the PASSWORD OPTION box, enter YOUR PASSWORD
  • Click on MORE SETTINGS, then Click OUTGOING SERVER
  • Check MY OUTGOING SERVER (SMTP) requires authentication and make sure first options is checked ( Use same settings as my incoming mail server)

  • Click on ADVANCED and Make sure the box under Deliveryis NOT CHECKED  (Leave a copy of message on the server)

  • Click OK
  • Click on TEST ACCOUNT SETTING, then
  • Close the box that pops up
  • Hit NEXT AND FINISH, then
  • Hit the SEND/RECEIVE button
  • You're Done !!!

OUTLOOK EXPRESS USERS

  • Go to TOOLS
  • Select ACCOUNTS
  • Click on ADD, then MAIL
  • In the DISPLAY NAME box, Type YOUR NAME
  • Click on NEXT
  • Enter YOUR EMAIL ADDRESS
  • Click on NEXT
  • Where it says MY INCOMING MAIL SERVER IS…., choose POP3
  • Under INCOMING MAIL (POP3…)SERVER, enter pop.YOURDOMAIN.com
  • Under OUTGOING MAIL (SMTP) SERVER, enter pop.YOURDOMAIN.com
  • Click on NEXT
  • Under ACCOUNT NAME, enter YOUR EMAIL AND PASSWORD in box below
  • Click on FINISH
  • Click on PROPERTIES, then select SERVERS
  • Under ‘OUTGOING MAIL SERVER’, check box ( my server requires authentications)

  • Click on settings
  • Under logon information make sure the first box is checked ( use same settings as my incoming mail server)
  • Click ok
  • Select ADVANCED, make sure that under DELIVERY, the box is NOT CHECKED

  • Click OK, then Click CLOSE
  • Then Click on the SEND/RECEIVE box
  • You're Done !!!

 

How to Download Emails Using Outlook

  • Go to TOOLS
  • Click on EMAIL ACCOUNTS then
  • Check view or existing email accounts
  • Double Click on your account
  • Click on more settings
  • Tab to Advanced
  • Make sure the box under Deliveryis NOT CHECKED  (Leave a copy of message on the server

  • Click ok and then Finnish
  • Hit Send and Receive
  • You're Done !!!

How to Download Emails Using Outlook Express

  • Go to tools
  • Click on accounts
  • Double click on your email accounts
  • Tab to advanced
  • make sure that under DELIVERY, the box is NOT CHECKED

  • Click apply then ok

  • Click close

  • Hit Send and Refresh

  • You're done !!!

 

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