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Cancellation Policy

You may cancel at any time. To be eligible for a refund, it must be within 72 business hours of purchase (Monday - Friday). We allow returns and a full refund of the set up fee and 1st month's fee for up to 72 business hours after purchase.

Seamless Technology, Inc
Attn: Billing Department
3155 NW 82nd Aveneue, Suite 201
Miami, FL 33122-1056
Phone # 305 477-8177
Fax # 305 477-7563

After 72 business hours:
  • The $149 set up fee and the first month of service is NON-refundable.
  • We do not require you to commit to any length of service. You may cancel service and stop using the MerchandiZer service at any time.
  • For cancellation to become effective, a written request bearing an authorized signature must be sent by postal mail or fax on the letterhead of your company. This requirement is to prevent fraudulent notices of termination from interrupting site uptime. Please do not send cancellation notice by email. We are not able to cancel your account with only an e-mail request and the message will be disregarded. Upon receipt of your notice to cancel you will not be responsible for any additional payments and your account will be made inactive at the end of that billing cycle. (Billing cycles begin the first of each month.)
  • Though you are not required to provide a reason for your cancellation, we kindly request that you provide a brief description so that we may use the experience to help improve our service.
  • Illegitimate charge-backs (or reversed credit card charges) and stop payments on checks will be assessed a $100.00 administrative fee per incident. We take charge-backs very seriously. If you have waited more than 72 hours to cancel your site after signing up, you are not entitled to a refund of the fees as outlined in our cancellation policy. Requesting a MerchandiZer account to be established for you, whether by speaking with a MerchandiZer sales representative, authorized reseller or submitting an application from our website, implies your agreement to be bound to the terms of this policy. We pursue the investigation of false charge-backs aggressively and to the fullest extent possible.
  • We provide a full working version of MerchandiZer online at our website so that you can test MerchandiZer before you sign up. This is done so that you can see the entire program and how it works before you decide to use it. Please be sure to completely read the documentation on the MerchandiZer site before committing to the license agreement. Signing up for a MerchandiZer site by submitting the signup form on our website or by speaking with one of our sales representatives or resellers acknowledges full acceptance of the license agreement and your willingness to be bound by it's terms.

    Click here to review the MerchandiZer License Agreement.

     
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