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About the support base

Merchandizer has developed an easy site for all your ecommerce questions and issues.We hope to answer all your questions and help fix any issue that arises within your site. We have created a full, extensive support site that will help you view case logs,
search FAQs, report problems, post a question or suggestion, and general feedback. We have also provided you with our online manager guide, a plug-in list for any upgrades, reference guide, and extra features you can add on to your e-commerce site after speaking with our specailist. Merchandizer Support is here to help make your business more easy to handle and to provide great support for merchants all around the world.

 

Online Reference Manual & Quick Guide

Online Reference Manual for software version 5.0. Learn all about the manager and how to use the menu system for changing anything from description down to changing a shipping order. A full detailed demo manual explains commands and actions thoroughly.
Click here for manual.

Manager Quick Guide for Merchandizer also has a pdf so you can download and print it. This makes it useful to learn as you explore your manager and change your product details.
Click here for the pdf.

How to use the Manager

This page explains the different ways you can use the manager and features inside.
Click here to go to the Start Page.

How to set up your e-Mail accounts

This page explains the different ways you can setup the email accounts in third party mail software like Outlook.
Click here to go to the Start Page.

After Hours Telephone Support

Phone consultations are as follows:
Phone Call - $50.00 per hour
(After included package hours)
For more information or to set up an appointment:
Call our toll free number - (877)-544-7447 x 108.

Email Support

See how Merchandizer has helped its customers achieve their goals and provide them with superior support.

Reference material:
Extras:
Merchandizer Contact Info:

Merchandizer
5 Lake Carolina Way
Suite 230
Columbia, South Carolina 29229
Phone: (803) 926-9511

Hours of Operation
Monday-Friday 9am - 5pm
(803) 926-9511

E-Mail support
support@merchandizer.com
 

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